Returns & Exchanges

At Bloom Canada, we strive to ensure the highest quality in every gourmet product we deliver; however, due to the perishable nature of our food items, returns are handled with specific food safety protocols in mind.

Return Process

• 1.
  Contact Support

  Email our customer care team within 48 hours of delivery if your items are damaged or incorrect, including your order number and clear photos of the product.

• 2.
  Review Process

  Our quality assurance team will review your claim to determine if a refund or replacement is applicable based on our freshness guarantee and shipping standards.

• 3.
  Disposal or Return

  For food safety reasons, we rarely ask for physical returns of perishable goods; we will instruct you on whether to dispose of the item or return non-perishable hardware.

• 4.
  Resolution

  Once approved, a credit will be applied to your original payment method or a replacement shipment will be prioritized for immediate delivery at no extra cost.